Nationalised ScotRail shells out £100,000 on delay repay payments in two months
Originally published by Scottish Liberal Democrats
Scottish Liberal Democrats have today revealed that in its first two months the newly nationalised ScotRail franchise paid out more than £100,000 in delay repay payments.
Across April and May 2022, 7,770 claims were paid out totalling £107,439.49.
Scottish Liberal Democrat transport spokesperson Jill Reilly said:
"Part of the reason that the contract was taken away from Abellio was that thousands of trains were regularly running late.
"This is a significant bill for the service to have racked up in just two months and an ill omen for the state of Scotland's nationalised railway. This only accounts for those who go through the process of applying for a refund. There may be many thousands more who have been similarly inconvenienced but not claimed.
"The Scottish Government need to tell taxpayers how much money has been set aside to meet delay repay payments and when they think they will have this under control.
"Commuters and rail users need a service that they can relay if we are to tempt people out of private cars. For the good of the planet the Government must ensure that all services are running once more and that the trains are arriving on time."